Splitting her time between ISSS and the Multicultural & International Student Support and Engagement (MISSE), Lin focuses on the support and retention of international students who encounter academic difficulty and supports international student engagement across campus. Lin provides assistance in following up with potentially at-risk students identified in the Excelling@Iowa survey or who are flagged for academic probation or poor progress at midterms and conducts assessments for international students. She also work with international student organizations, and with the MISSE to promote international student inclusion in student organization and activities. Lin earned her Bachelor's degree in Communication Studies, and Master's degree in Higher Education and Student Affairs from the University of Iowa. She is from Guangzhou, China, speaks Cantonese and Mandarin, and is now learning Korean.

Pauline is a native of the Caribbean who grew up in St. Thomas, United States Virgin Islands. She completed the B.A. in Sociology at the University of South Florida in Tampa and also holds two master’s degrees. The first is the M.Ed. in Educational Leadership from Regent University in Virginia Beach, VA. During her most recent studies at the University of the Incarnate Word in San Antonio Texas, she completed the M.A. in Education with dual emphases: International Education and International Entrepreneurship. Pauline is a veteran of the United States Military and has proudly served in the U.S. Army Active Duty, U.S. Air Force Reserve, and U.S. Army Reserve. In addition to personal and military travel in Europe, North America, and the Caribbean, Pauline completed a six-month graduate internship in South America at the U.S. Embassy in Santiago, Chile where her Spanish language skills played a significant role. The first internship segment was with the U.S. Department of State, Economic and Political Affairs and the second segment with the U.S. Department of Commerce, Foreign Commercial Service. In addition to standard ISSS advising duties, Pauline shares responsibility for the office email account, processes Social Security employment verification letters, and produces new I-20s when changes of majors occur.

In addition to standard student and scholar advising duties, Kevin coordinates the non-resident tax program each spring, overseeing the workshops providing tax assistance and the online Windstar tax program. He also oversees some SEVIS reporting duties including OPT employment reports and I-20s for students returning after an absence. He serves as the ISSS liaison to the organizations Friends of International Students, the International Women's Club, and the Iowa City Area Development group. Kevin holds a B.A. in Spanish from Luther College and an M.A. in Social Foundations of Education from the University of Iowa. Kevin has a passion for travel and for learning about the cultures of the students he works with. He has traveled broadly throughout Latin America, Europe, and Asia.

Besides advising duties, Brandon's area of specialization includes intercultural training, where he oversees the Building Our Global Community certificate series, the Bridging Domestic and Global Diversity program, and special requests for individualized workshops. Brandon serves as orientation coordinator, arranging content and schedules for orientation programs. He is also instructor for the Global@Iowa course where international and domestic students learn and increase intercultural skills together. Brandon holds a B.S. in Business Administration and Economics from the University of Wisconsin-River Falls, and a Master's in Education with an emphasis on Student Affairs Administration from the University of Wisconsin-La Crosse. He has studied in the United Kingdom, has studied Spanish, and has spent time in Costa Rica, Canada, Ireland, Spain, England, and Scotland.

Michael oversees the iHawk database program, developing the online Pre-Arrival Checklist for incoming students and E-Form applications, and monitoring daily immigration record alerts.  He serves as Responsible Officer for J-1 programs, specializing in scholar regulations and processes.  He works closely with ITS, the Registrar, Admissions, and other offices to ensure student and scholar data flows smoothly and accurately, and is responsible for training and overseeing staff use of iHawk.  He is responsible for international student enrollment data and statistical reports including Open Doors, and assessment of the international student fee and undergraduate orientation fee.  Michael has Bachelor’s degrees in Linguistics and Spanish and a Master’s in Linguistics with an emphasis on Teaching English as a Second Language, has studied Spanish in Spain, and has spent time in Canada, England, France, Greece, Italy, Japan, Malaysia, Mexico, the Netherlands, Singapore, Spain, and Nebraska.