Contact International Student and Scholar Services

General Hours

Reception desk is open Monday through Friday:  8:00 a.m. to 5 p.m.


1111 University Capitol Centre
The University of Iowa
Iowa City, Iowa 52242-5500

Phone: +1 (319) 335.0335
Fax: +1 (319) 335.0280

Walk-in Advising Hours

  • International students and scholars may see an advisor on a no-appointment, first-come first-served basis.
  • You will meet with the advisor scheduled for walk-in advising rather than a specific advisor.
  • Sign up for a walk-in slot is done in the ISSS reception area beginning at 9:00 a.m. or at 1:00 p.m.

Monday: 9:30-11:30 & 1:30-3:30
Tuesday: 9:30-11:30 & 1:30- 3:30
Wednesday: 1:30-3:30
Thursday: 9:30-11:30 & 1:30-3:30
Friday: 9:30-11:30 & 1:30-3:30


Lee Seedorff

Lee Seedorff, Senior Associate Director |

Reporting to the Assistant Provost for International Programs, Lee has day-to-day administrative oversight of ISSS.  She sets advising policies and procedures, interprets and applies federal regulations and other immigration guidelines, oversees the ISSS budget, and works closely with University of Iowa administration and other programs regarding international issues..  She served as Regulatory Ombudsperson for Region IV of NAFSA: Association of International Educators, liaising with schools in the region and the Department of Homeland Security/Department of State.  She was also involved with NAFSA for a number of years providing training for advisors new to the field.  Lee spent two years on the UI Family Issues Charter Committee, serving one of those years as Chair.  Lee has a B.A. with double majors in Anthropology and South Asian Religions, a minor in Sanskrit Language and Literature, a Master’s in Social Work, has studied in India and St. Lucia, and spent time in Mexico, Canada, Thailand, and Singapore.  She has studied the Spanish, Hindi, Urdu, and Sanskrit languages, and made less successful attempts to learn Chinese (Mandarin) and German.

Michael Bortscheller

Michael Bortscheller, Assistant Director |

Michael is the orientation coordinator for ISSS and also oversees the iHawk database program, developing the online Pre-Arrival Checklist for incoming students and E-Form applications, and monitoring daily immigration record alerts.  He serves as Responsible Officer for J-1 programs, specializing in scholar regulations and processes.  He works closely with ITS, the Registrar, Admissions, and other offices to ensure student and scholar data flows smoothly and accurately, and is responsible for training and overseeing staff use of iHawk.  He is responsible for international student enrollment data and statistical reports including Open Doors, and assessment of the international student fee and undergraduate orientation fee.  Michael has Bachelor’s degrees in Linguistics and Spanish and a Master’s in Linguistics with an emphasis on Teaching English as a Second Language, has studied Spanish in Spain, and has spent time in Canada, England, France, Greece, Italy, Japan, Malaysia, Mexico, the Netherlands, Singapore, Spain, and Nebraska.

Robert Gutwein

Robert Gutwein, Assistant Director | 

Robert oversees the formal programs that bring J-1 exchange students here while sending  UI students to study abroad at their schools, managing the applications and communication with incoming exchange program students.  He supervises the Global Buddies program, which provides activities and events for exchange students. Robert serves as liaison for other special programs such as the Study Abroad Foundation, CIMBA, Fulbright, and ISEP .  He has a B.A. in Psychology from the University of Iowa and an Ed.M. from SUNY-Buffalo.  He speaks German, has studied French, and has spent time in Austria, Mexico, Dominican Republic, England, Italy, and the former Czechoslovakia.

Laura Holtkamp

Laura Holtkamp, Senior Advisor |

Laura is the community and organizations outreach liaison, working closely with programs such as the Department of Motor Vehicles, the Social Security Administration, local landlord associations, Friends of International Students, the International Women’s Club, and various victim’s advocacy programs.  Laura also coordinates the non-resident tax program each spring, overseeing the workshops providing tax assistance and the online Windstar tax program.  She handles part-time authorization requests and changes of major processing.  Laura holds a Master’s degree and has completed Doctoral coursework in Educational Leadership and Policy Studies, has studied French, Italian and Spanish and traveled throughout Europe and Canada.

Rudia Kihura

Rudia Kihura, International Student and Scholar Advisor |

In addition to standard student advising duties, Rudia's area of specialization deals with J-1 scholars who come to do research or teach at the University of Iowa. She does the immigration check-in for newly arrived scholars and orients them to the UI and Iowa City community. She also coordinates cross-cultural events for the scholars and monitors compliance with insurance requirements. Rudia sends out the bi-monthly ‘ISSS Update” listserv to students, and a second listserv for scholars.  Rudia is from Kenya and worked as a school teacher and head of a school counseling program there. She has a B.S. in Education, Master’s degrees in Psychology and Special Education, and is currently a student in the Ph.D. program in Special Education.  Rudia was elected to serve a three-year term on the UI Staff Council starting in summer 2015.

Kevin Roiseland

Kevin Roiseland, International Student and Scholar Advisor |

In addition to standard student advising duties, Kevin coordinates the non-resident tax program each spring, overseeing the workshops providing tax assistance and the online Windstar tax program.  He is the point person for all inquiries and requests made to the general email. He also coordinates the new student to student friendship matching program, Friends Without Borders, as well as some basic scholarship programs.  Kevin holds a B.A. in Spanish from Luther College and an M.A. in Social Foundations of Education from the University of Iowa. Kevin has a passion for travel and for learning about the cultures of the students he works with. He has traveled broadly throughout Latin America, Europe, and Asia.

Brandon Paulson

Brandon Paulson, Senior Advisor |

Besides advising duties, Brandon's area of specialization includes intercultural training, where he oversees the Building Our Global Community certificate series, the Bridging Domestic and Global Diversity program, and special requests for individualized workshops.  He is also instructor for the Global@Iowa course where international and domestic students learn and increase intercultural skills together.  Brandon holds a B.S. in Business Administration and Economics from the University of Wisconsin-River Falls, and a Master's in Education with an emphasis on Student Affairs Administration from the University of Wisconsin-La Crosse.  He has studied in the United Kingdom, has studied Spanish, and has spent time in Costa Rica, Canada, Ireland, Spain, England and Scotland.

Shuhui Lin

Shuhui Lin — Student Support and Retention Coordinator |

Lin focuses on the support and retention of international students who encounter academic difficulty.  She oversees the Life in Iowa program, which provides ongoing orientation and cultural learning activities.  She co-instructs the Global@Iowa course along with Brandon Paulson.  Lin provides assistance in following up with potentially at-risk students identified in the annual MAP-Works survey or who are flagged for academic probation or poor progress at midterms and conducts needs assessments for international students.  Lin earned her Bachelor's degree in Communication Studies from the University of Iowa, and is currently pursuing a Master's in Higher Education and Student Affairs in the College of Education.  She is from Guangzhou, China, speaks Cantonese and Mandarin, and is now learning Korean.

Taivna Mills
Taivna Mills

Taivna Mills - International Services Assistant |

Taivna serves as International Services Assistant and her main responsibility is to process DS-2019 immigration documents for J-1 scholars and J-2 dependents. She also helps coordinate international student orientation, handles Social Security letters, requests to invite family/friends, and special funding letters. Besides her main roles, she provides support to ISSS advisors and other staff in various areas. Taivna earned her Bachelor’s degree in Russian Studies at ONOL Foreign Language University in Ulaanbaatar, Mongolia and Master’s degree in International Development Studies at Iowa State University. She is originally from Mongolia and speaks Mongolian and Russian.


Job Title Email Address Phone Number
Michael Bortscheller Assistant Director 319-335-0335
Bob Gutwein Assistant Director 319-335-0335
Laura Holtkamp Senior Advisor 319-335-0335
Rudia Kihura International Student and Scholar Advisor 319-335-0335
Douglas Lee Assistant Provost 319-335-0444
Shuhui Lin International Student Support and Retention Specialist 319-335-3969
Taivna Mills International Services Assistant 319-335-0335
Brandon Paulson International Student and Scholar Advisor 319-335-0335
Kevin Roiseland International Student and Scholar Advisor 319-335-0335
Lee Seedorff Sr Associate Director 319-335-0335